- Join online communities instead of trying to create them
- Your company really has more social media content than they think (Example: recording stories from the Butterball turkey hotline call center and turning them into podcasts)
- Finding your online voice isn't rocket science, but it is more like brain surgery
- Don't sweat the technology (it's cheap/free)
... and on blogger relations:
- Make your friends before you need them
- Don't be afraid to provide rough content
- Treat your biggest fans better than the so-called top-tier media
... and on blogola:
- The question is, what does the world expect of bloggers and what is PR's responsibility within that? These are the issues that are being shaken out [as people discuss the propriety of blogola].
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